Skip to main content

At Passion Capital, we look for founders tackling large industries where critical workflows are still painfully manual. That’s what drew us to Aloft. Founders Ibrahim Javed and Muntasir Syed are building AI agents for letting agent operations, starting with one of the most operationally intensive parts of property management: maintenance and repairs. In a market where most issues are still handled through phone calls, emails, and manual coordination, they saw an opportunity to rebuild the workflow from the ground up using AI.

The UK lettings market is enormous but highly fragmented, with around 23,000 letting agents managing millions of rental households. Despite the scale, much of the operational infrastructure remains outdated. Letting agents are under growing pressure to improve service levels while managing costs, and we believe advances in AI now make it possible to automate workflows that previously required constant human involvement.

What stood out to us about Aloft was the founders’ clarity around the problem and their speed of execution. Ibrahim & Muntasir bring together a strong product & technical skill set from time at GoCardless, Checkout.com & BCG as well as a proven track record of building communities together.  We also liked the focus of their approach. Rather than trying to build broad property management software from day one, Aloft is starting with a specific, high-frequency workflow that creates real operational pain for agents and tenants alike.

We believe the next generation of category-defining software companies will come from applying AI to operationally dense industries that traditional SaaS never fully solved. Aloft is an exciting example of that shift, and we’re delighted to be backing Ibrahim and Muntasir as they build the company.